Privacy Policy

Effective Date: September 9, 2026

Welcome to Naldehra Farmers. We respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, naldehrafarmers.com.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Full name

Delivery and billing address

Phone number

Email address

Order and purchase details

Information you provide when contacting customer support

We only collect information that is reasonably necessary to process orders, provide services, communicate with customers, and improve our website.

2. How We Use Your Information

Your information may be used to:

Process and fulfill your orders

Arrange delivery through our shipping partners, including India Post

Contact you regarding your order

Provide customer support

Process eligible returns, replacements, or refunds

Send important order-related notifications

Improve our products, website, and customer experience

We do not use your personal information for purposes unrelated to our business without a lawful basis or your consent where required.

3. Payment Information

Payments may be processed through third-party payment service providers.

Naldehra Farmers does not intend to store your complete debit card, credit card, UPI, or other sensitive payment credentials on its own servers.

Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted third-party service providers when required to operate our business, including:

India Post or other delivery/logistics providers

Payment processing providers

Website hosting and technology service providers

Customer support or communication service providers

Government authorities or legal bodies where required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Naldehra Farmers
Nin, Naldehra, Shimla, Himachal Pradesh – 171007, India
Phone: +91 7625802750
Email: love@naldehrafarmers.com

Customer Support: Monday – Friday